Privacy Policy

Last updated: October 18, 2026

1. Introduction

Enviso Solutions, based at Office No UM 32, Zainab Tower, Model Town Link Road, Lahore, Pakistan (“Enviso”, “we”, “us” or “our”), respects your privacy. This Privacy Policy explains what information we collect when you visit envisosolutions.com or use our services, how we use it, who we share it with and how we keep it safe.

By using our website or services, you agree to this Privacy Policy. It should be read together with our Terms & Conditions.

2. Information We Collect

Information you give us

• Contact details: your name, company name, phone number, email address and any message you send through our website forms, WhatsApp, email or phone.
• Business information: details about your business, brand, goals and the services you’re interested in.
• Documents for tax and company services: such as CNIC or passport copies, NTN, bank statements, salary certificates, property and asset details, director and shareholder information, and other records needed for FBR, PRA, SECP or other registrations and filings.
• Account access: logins or access you give us for social media, ad accounts, websites, hosting, domains or government portals such as FBR IRIS, so we can do the work you’ve asked for.
• Payment information: billing details and payment records. We do not store full card details.

Information collected automatically

When you visit our website, we and our service providers may automatically collect technical information, such as your IP address, browser and device type, pages visited, time spent on the site and how you reached our website. This is collected through cookies and similar tools (see section 5).

3. How We Use Your Information

We use your information to:

• Reply to your enquiries and send quotations.
• Provide the services you’ve asked for, such as managing your social media and ads, building your website, filing your tax returns or registering your company.
• Prepare and submit filings and applications to authorities and platforms on your behalf.
• Send invoices, payment reminders and updates about your work, including filing deadline reminders.
• Improve our website and services and understand how visitors use our site.
• Show relevant ads about our own services on platforms like Facebook and Instagram (see section 5).
• Meet our legal, tax and accounting obligations.

We will not use your tax documents, financial records or identity documents for marketing.

4. Who We Share Your Information With

We do not sell your personal information. We share it only where needed to provide our services or where required by law:

• Our team and partner tax practitioner: to carry out your work, under a duty of confidentiality.
• Government authorities: such as FBR, PRA, SECP, the Intellectual Property Organisation, Chamber of Commerce, PSEB and Customs, when filing or registering on your behalf.
• Platforms and service providers: such as Google, Meta, TikTok and LinkedIn (for ads and business profiles), hosting and domain providers, payment gateway providers and banks (for gateway applications), and email or communication tools such as WhatsApp.
• Content creators and freelancers: who work on your project, given only the information they need.
• Legal requirements: if we are required to by law, court order or a government authority, or to protect our rights.

These third parties have their own privacy policies, and we encourage you to read them.

5. Cookies and Tracking

Our website uses cookies and similar technologies to work properly, understand how visitors use it and improve our marketing. These include:

• Essential cookies: needed for the website and forms to work.
• Analytics: to see which pages are visited and how people find us. [Delete this line if you don’t use Google Analytics or a similar tool.]
• Meta (Facebook) Pixel: helps us measure our Facebook and Instagram ads and show our ads to people who have visited our website.

You can block or delete cookies in your browser settings. Some parts of the website may not work properly if you do. You can also manage ad preferences in your Facebook and Google account settings.

6. How We Protect Your Information

We take reasonable steps to protect your information, including:

• Limiting access to client documents and logins to the team members working on your account.
• Using secure, password-protected systems for storing documents.
• Using an SSL-secured website, so information sent through our forms is encrypted.

No method of storage or transfer over the internet is 100% secure, so we cannot guarantee absolute security. If you share login details with us, we recommend changing them when our work together ends.

7. How Long We Keep Your Information

• Enquiries that don’t turn into a project: kept for up to [12 months], then deleted.
• Client records, tax documents and filings: kept for as long as needed to provide our services and to meet legal and tax record-keeping requirements, which can be several years.
• Account logins: we stop using them when our services end, and you can change or revoke them at any time

8. Your Rights

You can contact us at any time to:

• Ask what personal information we hold about you.
• Ask us to correct information that is wrong or out of date.
• Ask us to delete your information, unless we need to keep it for legal or tax reasons or to complete work you’ve asked for.
• Opt out of marketing messages from us.

We will reply to your request within a reasonable time, usually within 30 days.

9. Clients Outside Pakistan

We work with overseas Pakistanis and foreign investors. If you contact us from outside Pakistan, your information will be processed in Pakistan, and may be handled by service providers in other countries (for example, email, cloud storage and ad platforms). By using our services, you agree to this transfer. We handle your information as described in this policy wherever it is processed.

10. Children’s Privacy

Our website and services are meant for adults and businesses. We do not knowingly collect personal information from children under 18. If you believe a child has sent us their information, please contact us and we will delete it.

11. Links to Other Websites

Our website may link to other websites, such as social media pages or others. We are not responsible for their privacy practices, so please read their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be on this page, with the “Last updated” date at the top.

13. Contact Us

If you have any questions about this Privacy Policy or want to make a request about your information, contact us at:

• Email: info@envisosolutions.com
• WhatsApp / Phone: 0313 4337262
• Address: Zainab Tower, Model Town Link Road, Lahore, Pakistan